Terms and Conditions - Gardener Hendon
Welcome to Gardener Hendon. These Terms and Conditions govern your use of our gardening services. By engaging our services, you agree to comply with and be bound by the following terms. Please read them carefully.
1. Services Provided
We offer a range of gardening services including lawn maintenance, planting, pruning, landscaping, and garden design. Our services are tailored to meet the specific needs of each client.
1.1 Scope of Work
- Lawn mowing and maintenance
- Planting and soil preparation
- Pruning and trimming of shrubs and trees
- Landscape design and installation
- Garden clean-up and waste removal
2. Booking and Appointments
To schedule a service, please contact us at least 48 hours in advance. Appointments are subject to availability and will be confirmed upon receipt of your booking request.
2.1 Cancellations
If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee.
3. Pricing and Payment
Our pricing is based on the type and scope of services required. Prices are subject to change and will be confirmed prior to the commencement of work.
3.1 Payment Terms
- Payment is due upon completion of the service.
- We accept payments via cash, credit card, or bank transfer.
- Invoices will be provided for all services rendered.
4. Client Responsibilities
Clients are responsible for providing access to the property and ensuring that the area is safe for our team to work. This includes removing any obstacles or hazards that may impede our work.
4.1 Property Access
Ensure that our team has unrestricted access to all areas that require maintenance. This includes keys or entry codes if necessary.
5. Liability and Insurance
Gardener Hendon maintains appropriate insurance coverage to protect against any accidental damage or injuries that may occur during the provision of our services.
5.1 Damage and Repair
While we take every precaution to prevent damage, any accidental damage caused by our team will be repaired at no additional cost to the client.
6. Termination of Services
Either party may terminate the service agreement with written notice. In the event of termination, clients are responsible for payment for services rendered up to the termination date.
6.1 Refund Policy
Refunds are not available for services that have already been performed. If cancellation occurs before services begin, a full refund will be issued.
7. Confidentiality
All client information is kept confidential and is not shared with third parties, except as required by law.
7.1 Data Protection
We adhere to all relevant data protection regulations to ensure the privacy and security of client information.
8. Changes to Terms and Conditions
Gardener Hendon reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes.
8.1 Notification of Changes
Updates to the terms will be communicated via email or through our official website. Continued use of our services constitutes acceptance of the revised terms.
9. Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which Gardener Hendon operates. Any disputes arising from these terms will be resolved in the appropriate legal venue.
9.1 Dispute Resolution
Both parties agree to attempt to resolve disputes amicably before seeking legal recourse.
10. Acceptance of Terms
By utilizing Gardener Hendon’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Thank you for choosing Gardener Hendon. We look forward to providing you with exceptional gardening services.